Be-in, Be-out Ticketing Designing a frictionless rail journey before the product existed How do you make public transport ticketing almost […]
Hitachi Rail: Bluetooth ticketing, R&D, Field testing, User interviews Read More »
Enterprise Software, Hitachi R&D, Product Design & Apps, Qualitative Research, Usability Testing
Biometric Single Sign On Reimagining authentication with finger vein biometrics What if authentication didn’t require a password, phone or physical
Hitachi R&D: Biometric Single Sign-in, PoC, UX, Business Model Read More »
Enterprise Software, Hitachi R&D, Product Design & Apps, Qualitative Research, Usability Testing
HS2 Digital Wayfinding Designing a more accessible wayfinding experience for Britain’s next generation of high speed rail As part of
Easy Boarding Using data and behavioural design to improve the railway platform experience During my time at Hitachi R&D, I
Hitachi Rail: Easy Boarding – Passenger Flow Optimisation R&D, PoC Read More »
Enterprise Software, Hitachi R&D, Qualitative Research, Usability Testing
Airport Airfield Optimisation Turning complex operational data into a proactive airport experience Airports are highly interconnected environments. A disruption in
Hitachi R&D: AI Airport Decarbonisation Metaverse Read More »
Enterprise Software, Hitachi R&D, Qualitative Research